Hotline: Monday-Thursday 10 AM thru 4 PM & Friday 10 AM thru 1 PM +49228/9658505
Question: My Tracking number was submitted but DHL is not able to track
this number ?
Answer: That is possible in the first 4-6 hours after you received the Email,because
often it takes 4-6 hours until the ID is available in the DHL System.
Question: Could i track the package by using the "direct checkout"?
Answer: Yes, we will send you the status of your order although by email.
Question: After I placed the order i did not receive an Email ?
Answer: In most cases the problem is a wrong Email or that you use a free Email Adress
and you have exceeded your storage volume.